Our Approach
Services devoted to ACHIEVING results
Versability provides consulting services and training solutions to achieve revenue results and positively impact the customer experience. We know that your organization is constantly evolving and has changing marketplace pressures.
Our first goal is to build from the foundation that you have created. The value in working with Versability is that we can customize our library of training solutions and services to fit your organization and your unique needs. The key to “sustaining success” is ensuring that the processes we deliver are integrated into the fabric of your organization leading to quick commercial wins with the momentum for sustained growth.
Versability knows the importance of building a strong plan and executing effectively.
We have worked with numerous organizations who have invested significant dollars with consulting firms only to have those plans sit on shelves. Our programs and processes include tools and templates ranging from identifying your business needs through the planning stage to execution and implementation, including ongoing support and consulting to sustain the culture change.
Customized to You
We get to know your organization and how you do business. We combine the best practices unique to your organization or industry that underlie great revenue performance, and apply our years of sales, service and leadership effectiveness success to create a best-in-class learning experience that immediately transfers to the job.
Tied to Sales Results
Why do people adopt a new behavior? Because it leads to a positive outcome. Likewise, companies evolve and adopt new practices, products, and approaches to meet the changing needs of their customers so they can grow and make money. For behavioral and organizational change to occur, it must be tied to getting commercial results. We work with you to connect the implementation to the KPI’s and analytics that drive your business. We also focus on transferring the learning in a way that helps your employees experience immediate success, using motivators important to them.
Aligned With Your Organization
We believe that training is not just an event. It is merely “high priced infotainment” if your sales and service people don’t return to an environment where managers recognize and can coach to new behaviors taught in training. We work with you to address many of the organizational issues that, when aligned with the sales and service culture you are building, create a powerful foundation for new behaviors to stick.
Flexible Delivery
Time is money. It can be expensive to bring people in for training. A day of classroom time is a day when your people aren’t selling. Since 2020 remote work and Zoom-type meetings have become the new norm; Versability leverages traditional in-person training and new tools in a blended and convenient approach. We can work with you to design a blended solution that provides the flexibility to deliver the learning when you need it, how you need it. We advise as to the types of learning best suited to a classroom versus alternative delivery to ensure your training dollars and time invested are maximized.